Another technician came to my house (in an hour or so after 1st visit) with the box of screwdrivers and with his own laptop.
He asked me to recreated the error on his laptop. That was a slowest Vista box I have ever used... and I had to search for a large enough file to attach. Found some "Verizon.bmp" 3 Mb file. And (Oh MIRACLE!) I was able to attached that file to e-mail. During my test the technician was on a call with other Verizon women which told him - oh that is not a FiOS problem.... I repeated the test with lager file that I have zipped to be sure it is not compressible like bitmap files as network can compress that itself to make that file smaller , and that test as well as another one showed the problem clearly; and Visualware test showed the same bad pattern of uploading process with large random pauses. But the Verizon women has already dropped the call. (In Russian we call that bad luck situation as "Visit Effect"...)
Anyway, technician admitted that the problem is still there and promised me to escalate that to "Programmers" .
He has left me the direct telephone of his manger so I do not have to go through the painful general customer support call again.
To be continued... Ironically
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