Friday, February 10, 2012

FiOS issue, hopefully it is the final update - FIXED!

Verizon finally scheduled another visit of more experienced specialist (T3 - 3rd level support?) to visit my house today. The person called and told me that there are two other similar tickets opened in my area (Maybe someone red my blog with FiOS issue updates!!!!) and he will check with other specialist working on that and call back.

In two hours he called me again telling that some piece of equipment in Verizon local office was replaced.
I ran my test and (УРА!!!!) upload works now! See the excellent upload trend below from (http://www.connectionanalyzer.com/home.php)



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He started in 1979 as IBM/370 system engineer. In 1986 he got his PhD. in Robotics at St. Petersburg Technical University (Russia) and then worked as a professor teaching CAD/CAM, Robotics for 12 years. He published 30+ papers and made several presentations for conferences related to the Robotics and Artificial Intelligent fields. In 1999 he moved to the US, worked at Capital One bank as a Capacity Planner. His first CMG.org paper was written and presented in 2001. The next one, "Exception Detection System Based on MASF Technique," won a Best Paper award at CMG'02 and was presented at UKCMG'03 in Oxford, England. He made other tech. presentations at IBM z/Series Expo, SPEC.org, Southern and Central Europe CMG and ran several workshops covering his original method of Anomaly and Change Point Detection (Perfomalist.com). Author of “Performance Anomaly Detection” class (at CMG.com). Worked 2 years as the Capacity team lead for IBM, worked for SunTrust Bank for 3 years and then at IBM for 3 years as Sr. IT Architect. Now he works for Capital One bank as IT Manager at the Cloud Engineering and since 2015 he is a member of CMG.org Board of Directors. Runs UT channel iTrubin