Thursday, January 26, 2012

FiOS upload problem: my personal battle with Verizon

I am experiencing problem with my FiOS, cannot upload files >2-3 MB. For instance, I cannot upload any videos on Facebook and have huge delay of uploading any videos on YouTube. I cannot send attached file via e-mail if file is bigger than 3 Mb...

I have ticket opened with Verizon, but they cannot figure out what's wrong. I have this problem about 2 (!) years. Is that a time to switch to Comcast?

I will be updating the status of the issue here.

So far they suggested replacing router. I did. 2nd time for the last 2 years. The problem is still there....



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I started my career in 1979 as an IBM/370 system engineer. In 1986 I got my PhD. in Robotics at St. Petersburg Technical University (Russia) and then worked as a professor teaching there CAD/CAM, Robotics and Computer Science for about 12 years. I published 30 papers and made several presentations for international conferences related to the Robotics, Artificial Intelligent and Computer fields. In 1999 I moved to the US and worked at Capital One bank in Richmond as a Capacity Planner. My first CMG paper was written and presented in 2001. The next one, "Global and Application Level Exception Detection System Based on MASF Technique," won a Best Paper award at CMG 2002 and was presented again at UKCMG 2003 in Oxford, England. My CMG 2004 paper about applying MASF technique to mainframe performance data was republished in the IBM z/Series Expo. I also presented my papers in Central Europe CMG conference and in numerous US regional meetings. I continue to enhance my exception detection methodologies. After working more than 2 years as the Capacity Management team lead for IBM, I had worked for SunTrust Bank for 3 years and then got back to IBM holding for 2+ years  Sr. IT Architect position. Currently I work for Capital One bank as IT Manager for IT Capacity Management group. In 2015 I have been elected to the CMG (http://www.cmg.org) board of directors,

The views expressed here are my own and do not necessarily reflect the views of my employer.